Shopify
Orders, products, customers, fulfilments, refunds and store credit. One-click OAuth, the store's own app, nothing copied by hand.
Shopify connects in one click. Your helpdesk, carriers, email and team tools are wired from Account → Integrations, and the console tells you the moment one of them stops answering.
Connected today
Everything below runs for the brands we operate. Health is checked every few minutes and shown in the console.
Orders, products, customers, fulfilments, refunds and store credit. One-click OAuth, the store's own app, nothing copied by hand.
Tickets synced both ways. Each one opens in Lyra beside the customer's orders, parcels and returns.
Return labels on Lyra's contract, shipping labels on yours, delivery events from La Poste.
Every Colissimo parcel followed natively, at no tracking cost to you.
Two thousand other carriers read the same way: Chronopost, Mondial Relay, UPS, DHL, FedEx, GLS.
The models behind answers, sorting and translation. Pick Haiku, Sonnet or Opus per account.
Transactional email on your own domain: return slips, parcel received, sign-in codes, with delivery and open tracking.
Monitor alerts and ops notifications in the channel you choose.
Feature requests from the console land as tasks in your project, with status back in Lyra.
Sign in with Google for your team, and Places for clean addresses on returns.
Multi-currency stores reported in one currency, with the day's rate from the European Central Bank.
Return and delivery events pushed to your flows, so the email after a refund is yours to write.
Next
Built when a founding brand needs it, in the order they ask. Nothing below is live yet.
Ticket sync with the customer beside the thread, the same way as Gorgias.
Return labels to a relay point on Lyra's contract, next to Colissimo.
Conversations in the same inbox, answered with the same drafts.
Three months with every module free for the first 100 brands. Shopify in one click, the other integrations from the console.